The Regulatory Energy and Gas Commission -CREG, in exercise of the constitutional and legal powers, particularly those conferred by Laws 142 and 143 of 1994, and Decrees 1524 and 2253 of 1994 establishes the Commercialization Regulations for the public electricity service, as part of the Operating Regulations. These regulations define the rights and obligations of the agents that carry out the sale of electricity in Colombia, which, together with generation, transmission and distribution, is one of the activities of the electricity production chain.
The commercialization consists of the purchase and sale of electricity in the wholesale market, and its sale to other operations in said market or to the end users (Resolution CREG 024/94 Art.1), whether these are from the regulated or non-regulated market.
The distribution is carried out by the Network Operator who is the agent in charge of the planning of the expansion, investments, operation and maintenance of all or part of an STR (Regional Transmission System) or SDL (Local Distribution System), including its connections to the STN (National Transmission System). For all purposes, they are the companies that have Charges for Use of the STR or the SDL approved by the CREG.
Enel Colombia is one of the agents that performs both the distribution and commercialization of electricity. Its area of influence is Bogota and Sabana, where other 18 agents use their network to market energy. In 2011, the users of Enel Colombia, which are of the regulated type and whose contractual relationship is given by the Uniform Conditions Contract, paid a unit cost that varied between $233.2 and $363.77/kwh. Check here the evolution of the ENEL COLOMBIA rate regime in the last 12 months.
In accordance with Colombian legislation, the user has the right to freely choose their energy service marketer. In accordance with the provisions of Resolution CREG 156 of 2011, the requirements that a user must meet to change marketer are:
- Comply with the minimum stay time with the current marketer (1 year).
- Request the certificate of good standing from their current marketer.
- Guarantee the payment of any consumption not yet invoiced.
Once the user has contacted the agent chosen as the new service provider, the procedure to be performed is as follows:
- File with the current marketer a letter from the user stating the intention to change marketer and a letter from the new marketer requesting the certificate of good standing to make the change. This letter must include the account number or the feasibility number if it is a new account.
- The current marketer will have 5 business days to respond to the request for the certificate of good standing, either with this document or with the list of debts associated with the energy service, if any, and which must be paid.
- If the request is made for a new account, the work order is issued and the visit scheduled if the installation complies with all the technical standards and specifications or if it has any pending technical issues.
- An inspection is performed to verify the measurement equipment and electronic meter through remote inquiry that complies with the provisions of the measurement code.
- If the measuring equipment meets the conditions, the new marketer must register the boundary with the system administrator (XM).
- If it is a new account, the energy supply procedure is done two business days after the registration of the boundary.
- If there are registered consumptions not yet invoiced, the customer's previous marketer shall send the invoice along with a letter and the account settlement to the new marketer. If the user does not pay within the established deadlines, the new marketer will be notified to suspend the service.
You and your business have the advice and support of ENEL COLOMBIA for everything related to the provision of electricity, the use your business makes of it, and any regulatory developments that impact the amount of your bill. If you wish to obtain more information, contact your Business Account Manager or call us at 601 6000, option 1.
STR and/or SDL Prepaid Financial Return Rate
In compliance with the paragraph of article 2 of CREG Resolution 159 of 2011, "Rate of financial return for marketers who cover the payment of charges for the use of STR and/or SDL through monthly prepayments", we inform that the current rate that Enel Colombia S.A. ESP offers to the commercial agents that belong to STR CENTRO-SUR and to the agents that operate in our market, is detailed in the following table:
Month |
Rate |
|---|---|
August - 2022 |
0% |