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Need a new electrical connection for your home?

Discover the new submission process through our Procedures and Requests Form.

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Private Area: everything about your service, in one place

Register and access your account: download and pay your bill, check your consumption and payment history, submit requests, and much more.

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Report energy theft!

Restore safety and well-being to protect your future.

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Apply now for the Crédito Fácil CODENSA city card

And enjoy incredible benefits and discounts throughout the city.

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Your electrical upgrade ready in record time

We modernize your electrical installation so you can save energy, increase safety, and avoid unexpected outages. Finance up to 36 months.

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Switch to E-Bill

Sign up and receive your energy bill free by email.

Services and Transactions

Associated with your energy service.

Bill Payment

Pay your bill securely through our PSE payment button.

Outage Reporting

Report any service outage and easily track its status.

Virtual Service Center

Discover all the services we offer and stay in touch with us.

Requests and PQRs

Submit requests, petitions, complaints, or appeals easily.

Register and log in to the Private Area

Submit requests and keep all your energy service information at hand.

CREATE YOUR ACCOUNT AND CHECK YOUR ENERGY INFORMATION HERE

Enel Colombia Residential Energy Services and Support

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Electric Vehicle Chargers

JuiceBox allows you to have your own charging station at home or at your business so you can charge your electric vehicle whenever you need, safely and easily.

Explore the chargers we have available for you
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Crédito Fácil CODENSA

Apply for your card and enjoy more benefits, flexible payment options, and the best guarantees.

Discover the benefits of Crédito Fácil CODENSA

Need help?

Check the frequently asked questions, find the information you need, and learn about our customer service channels.

CLICK HERE TO GET THE ANSWERS YOU NEED