Customer Ombudsman

We are here with you to help you exercise your rights

These are the instances in which you can count on us:


How to contact the customer's ombudsman?

Our main office and telephone service are not currently available for actions taken by the Government and the District. However, you can access the advocate's form and register your claim through My Enel. Enter and if you are already registered confirm your details, select customer advocate taking into account the reason for the claim and diligence all the fields of the form.