• People
  • BUSINESSES
  • LEARN ABOUT ENEL
  • STORIES
  • INNOVATION AND SUSTAINABILITY
  • INVESTORS
  • Help me
Home
  • Contact Us
  • ES
  • EN
Important Links
  • People
  • BUSINESSES
  • Investors
  • Innovation and Sustainability
  • About Enel
  • Press
  • Work at Enel
  • Support
  • Contact Us
Global Sites
    • Enel Corporate
    • Enel Americas
    • Enel Green Power
    • Enel X
    • Enel Startup
    • Global Trading
    • Enel Open Innovability
    • Global Procurement
  1. Home
  2. Products and services
  3. Procedures Guide
  4. Money refund payment of ecos

Money refund payment of ecos

  • Facebook
  • Twitter
  • Email
  • Print

Description

Customer requests a refund after paying collection orders.

REQUIREMENTS

  1. Written request signed by the applicant.
  2. Copy of the ID of the requesting person.
  3. Original payment certificate.

CONSIDER

If the customer makes the payment by electronic means, he must attach bank certificates or original payment voucher. The bank statements CANNOT be used as proof of payment.

Related procedures

1.10 shutterstock_272975228 302 x 423 px

Load reduction direct service elimination meter transfer service drop theft meter theft (legal person - official service - owner, authorized or lessee)

1.10 shutterstock_272975228 302 x 423 px

Equalization of architectural or historical conservation buildings (decrees 606 of 2001 and 678 of 1994)

1.10 shutterstock_272975228 302 x 423 px

Payment exemption for common areas pursuant to law 675 of 2001

  • © ENEL S.A 2018
  • All rights reserved
  • Legal
  • Cookies Policy
  • Data Treatment Policy

Cookies in Enel Colombia

Our website uses cookies to offer you its services. When you navigate this site, you accept this policy. Learn more about our Cookie Policy.