Once you have this information, contact us immediately:

Write us on Twitter @CodensaEnergia or call our service lines:

-In Bogota: 7 115 115 Option 1, then option 5
-Sabana and Cundinamarca: 5 115 115 Option 5, then option 5 or 01 8000 912 115 Option 5, then option 5

If you use this service, you will avoid:

  1. Insecurity in your home and community
  2. Problems in the quality of service due to infrastructure theft