Home
  • Contact Us

Contact us

Discover the channels Enel Colombia has for you.

HOW CAN WE HELP YOU?

Discover our digital channels

Website private area

CLICK HERE

Chat support

CLICK HERE

Videocall

CLICK HERE

Virtual Service Center

CLICK HERE

 

Enel Customers App

Download it on your phone, sign up and log in to access your account information and perform energy service procedures and inquiries from wherever you are.

 

WhatsApp

Save our WhatsApp number 316 890 6003 and message Elena, our virtual assistant, 24/7.

Learn more

Phone 601 580 1000

Sales option 5

Filing PQRs (Complaints and Grievances)

DO IT HERE

Find your nearest customer service point

Check here for the addresses of our customer service centers.

HERE

Payment locations

Where can I pay my energy bill? Enel offers several payment locations, find the one closest to you.

FIND OUT HERE