Report energy service outages

Is your home without electricity? Report it quickly and easily.

Learn how to do it through the different communication channels we have available for you.

#WeExplainItToYou

 

How to report energy service outages through our WhatsApp

 

Learn how to report energy service outages on Facebook Messenger

 

Learn how to report energy service outages in the Enel Colombia App

You can also report it on our website