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  1. Home
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  3. Procedures Guide
  4. Money refund of favorable customer balances (legal person)

Money refund of favorable customer balances (legal person)

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Description

Procedure  o apply when the account holder presents a favorable account balance on the invoice and wants a refund.

REQUIREMENTS

  1. Copy of the Legal Representative’s ID.
  2. Property ownership history and no-lien certificate, no more than 30-day issuance.
  3. Original Certificate of Existence and Legal Representation issued by the Chamber of Commerce, with an issuance date of no more than 30 days.
  4. Copy of the document called "Tax Identification Number - TIN" issued by the DIAN.

CONSIDER

*If the address in the Property ownership history and no-lien certificate does not match the one in the invoice, attach a cadastral certificate of no greater than 30-day issuance.

* The property owner’s (Account holder) bank certificate must be presented for transfers or deposits to Savings or Current accounts.

* If owned by a company or commercial establishment, the request must be signed by the legal representative with an appended a copy of his/her ID and the original Certificate of Existence and Legal Representation issued by the Chamber of Commerce, with a date of issuance no greater to 30 days.

Copy of the document called "Tax Identification Number - TIN" issued by the DIAN

* This procedure must be filed, for this reason you must attach a request letter and process it through the Enel-Codensa Service Centers.

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