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  1. Home
  2. Products and services
  3. Procedures Guide
  4. Temporary suspension of the service

Temporary suspension of the service

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Description

When the customer requires suspension of electricity service for a specific timeframe, provided that the property is unoccupied.

Requirements

  1. Direct request from the owner or with an authorization thereof.
  2. Have a meter installed.
  3. Be in good standing for every concept.
  4. The property is empty.
  5. Copy of the ID of the owners and/or authorized person.

Consider

To reconnect THE service, the account holder must file the request to reinstate the service with his/her citizen ID.

Related procedures

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Temporal service provision less than 3 months (owner - authorized, legal person or official service)

1.10 shutterstock_272975228 302 x 423 px

Debt transfer

1.10 shutterstock_272975228 302 x 423 px

Transfer of favorable balances

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