Enel energy bill payment agreement
Welcome to our financing portal. Choose the Enel Colombia payment agreement option that best suits you to pay your outstanding electricity balance and get up to date on your bill.
Access the payment agreements Enel Colombia has available for you. Explore the different financing options based on the current status of your electricity service.
Find the payment option that fits your needs and continue enjoying uninterrupted service and access to our portfolio of products and services.
Agreement for debt under $3 million and up to 90 days past due
If you have an outstanding balance below this amount for your residential electricity service, you can complete the entire process here.
Residential customers – Less than $3,000,000
Agreement for debt over $5 million
We explain the requirements, available terms, process details, and all relevant information.
For debts over $5,000,000
Benefits
Benefits of applying through digital channels
Please note that once the payment agreement is generated, service reconnection will be completed within 24 hours. Click here to review our Frequently Asked Questions and clarify any doubts.
*Terms and conditions apply.
Our Channels for Enel Colombia Payment Agreements
- App: Request your agreement directly from your mobile device. Watch the video to learn how.
- Private Web Area: Register.
- Service Chat: Start the chat.
- WhatsApp: Learn how the process works.
- Facebook Messenger: We explain how to do it here.
- Bogota and Cundinamarca Service Line: (601) 5115115.