Enel energy bill payment agreement

Welcome to our financing portal. Choose the Enel Colombia payment agreement that best suits you to pay off your energy debt and catch up on your energy bill.

Access the payment agreements that Enel Colombia has for you. Explore our different financing options, considering the current status of your energy service.

Find different payment options according to your needs and continue enjoying the connection and the portfolio of products and services.


Agreement for debts under 3 million and up to 90 days past due.

If you have a debt under this value for energy service in your home, you can complete the entire process here.

Residential customers under $3'000.000


Payment agreement if you are a non-residential customer

Do you owe between $30,000 and $5,000,000 for energy service in your business or property? We have easy, fast, and secure solutions.

Non-residential customers under $5'000.000


Agreement if you owe more than $5 million

Learn about the requirements, deadlines, processes and all the information.

For debts over $5'000.000


Avoid reconnection charges
Avoid being assigned to a collection agency
Avoid service suspension
Avoid interest charges

Benefits of applying through digital channels

No need for additional documentation or paperwork.
Preferential rates with 0% interest.
Flexible payments between 2 and 6 installments.

Remember that once the payment agreement is generated, we’ll reconnect the service within 24 hours. Click here for our frequently asked questions.


*Conditions and restrictions apply.