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Enel regulated market

Self-service

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Self-Service

Click here to register in the business private area

Self-Service

Learn about the contribution exemption here

Self-Service

Report outages

Self-Service

Pay your bill by clicking here

Customer service channels

Learn about our customer service channels

Private web area

Click here to manage your energy account online

Customer Service Chat

Service hours: Monday – Friday, 8:00 a.m. to 6:00 p.m.

Click here to access the chat

Video call

Service hours: Monday – Friday, 8:00 a.m. to 6:00 p.m.

Start your video call here

WhatsApp

Click here to start a conversation on WhatsApp

Contact us

Contact us here

Petition, complaint, or claim (PQR)

If we receive your request outside business hours (Monday to Friday, 8:00 a.m. to 4:00 p.m.), we will register it on the next business day.

Submit your PQR here

When you are part of Conecta Empresas, you receive timely information about market changes

Learn more about our Conecta Empresas relationship program here

If you want to learn about the New Connections process, you can do so

Click here

Do you know how your energy bill is calculated?

Learn about the billing parameters used to calculate the cost of the energy you consume.

Discover how average billing works and how it is applied

Are you with another supplier and want to return to Enel Distribution?

Click here to join Enel Distribution
 

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