In Bogota, at the Enel-Codensa Builder's Office, located at Avenida Suba 128 A # 22 Piso 2; in other municipalities, any of the service centers; Completing the respective forms and referencing the Enel-Codensa account number of your property or a neighboring property.
Our Customer Service Line is 6016000 option 2. You must have a copy of an Enel-Codensa invoice of the property of your request or a neighboring property.
Send the request to email@example.com, attaching the specific information indicated in our web page.
Remember: For megaprojects * a single feasibility form must be processed, which must include the total projected or established charges and substations. In all cases, the projects that make up the megaproject must be associated with the same feasibility form.
* Megaprojects: Residential urbanizations, industrial parks or shopping centers involving more than one (1) substation.
2. Prepare your project design before submitting it for review
Download our Guide for the presentation of V2 projects - January 15, 2018 and learn about the legal and technical information to be taken into account for the filing of your project before Enel-Codensa.
Additionally, Enel-Codensa has developed some documents attached to the guide, which are available for you to develop your projects.
If your project requires a protection coordination study, request the protection curves and short-circuit currents by calling the 6016000 Service Line, option 2.
3. Develop your project design
- Carry out your design considering the guidelines established in the current national regulations (RETIE, NTC 2050, others that apply) and international standards, and the company’s technical standards.
- Include any consideration, standard or specification that supports the designer's criteria for the project.
- Organize and develop your project according to the Enel-Codensa Project Submission Guide. Your project will be reviewed under these guidelines.
4. File your project design
If you are in Bogota, go to the Enel-Codensa Builder's Office, located at Avenida Suba 128 A # 22, piso 2, or if you are in another municipality, visit any of the service centers authorized for such procedure; and submit all project-related information in digital format.
5. Find out the result
You will receive an official communication via email, SMS and phone to inform you of the status of your project within 15 business days following the filing date (Resolution CREG 070 of 1998).
In the event that the design has not been approved, you will receive a report with observations on the points that must be adjusted and if it applies, the calculation reports and drawings in PDF will be sent with the comments.
6. Download the signed plan
If the design was approved, you will receive an email indicating that the digitally signed plan can be downloaded online. You can also download the verifiable copy (PDF format with QR code) that you can print as many times as necessary and that will allow you to review the plan from any mobile device.
You can download the signed plan in the following ways:
7. Validate the digital signature
The digital signature is a tool through which Enel-Codensa digitally authenticates approved designs through digital certificates, showing the approval information.
To verify the authenticity of the approved design, you must add each certificate to your trusted list and then you can automatically validate any new design (the digital certificate is unique for each Enel-Codensa reviewer, so you must download the digital certificate of who appears as signer in the approved document only once). To do this, follow the following steps.