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We redesigned it to make your experience simpler, with organized information that is easy to consult.

Clearer, more user-friendly. That’s your new bill.

Learn about the new bill

Now, the waste collection service provided by LIME and Bogotá Limpia is included in your energy bill.

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Learn how to identify them, get informed about their types and secure payment methods.

Scams at first glance. Every fraud leaves signs.

Scams at first glance. Every fraud leaves signs.

Receive your energy bill by email, quickly and easily.

Sign up for E-Bill!

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Consumption history, billing, and secure payments.

All in one place, your Private Zone!

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Enel Distribution: Homes and Businesses

We transform your energy into solutions.

Home Customer Services

Learn about the services we have for you.

Enel Homes

Everything you need to know about Enel for your home.

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Discover the customer service channels available for homes by clicking here

In Colombia, non-conventional renewable energy is a reality!

In addition to producing clean energy and contributing to the country’s decarbonization goals, these projects will help diversify Colombia’s energy matrix, making it more reliable, secure, and efficient.

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Business Customer Services

Learn about the services we have for your business.

Regulated Market Companies

Find relevant information to support your business.

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Discover the customer service channels available for businesses.

Enel Colombia Procedures and Requests Guide

Here you can learn about all the required documents and customer service channels you should consider.

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Load and Producer Connections

Self-Generators and Distributed Generators – CREG Resolution 174 of 2021

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We generate reliable energy for national development

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Private Website Area

Register and/or log in as an Individual (Homes) or as a Business and complete various procedures and inquiries related to your energy service, such as:

Download a duplicate of your bill

If you don’t have it on hand, lost it, or need a digital version, download an exact copy of the bill you received.

Review your billing, consumption, and payment history

Check the details of your most recent billing periods.

Separate the charges on your bill

You can separate your bill according to the charges associated with the products and services you have with us.

GO TO THE PRIVATE WEB AREA

Improving for everyone

Our energy is moving toward the future.

Public lighting modernization

Learn more details here

ToGo is Enel Colombia’s innovation

Learn how to obtain an exact digital replica of any physical infrastructure of your company.

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Enel Heart of Cundinamarca

We created this space so you can learn about our processes and stay informed on topics of interest.

Customer Service Channels

We care about listening to you and providing the best service.

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Maintenance

We work to be at the heart of Cundinamarca.

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Newsletters

Discover details and progress of our shared value projects by reviewing our newsletters.

Check out our newsletters here
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